Dear Clients, Partners, and Suppliers,
2019 Has been a year of blessing in disguise for our firm. Upon launching our regulated services we noticed that our core business of servicing family offices, hedge funds and institutional clients have grown tremendously, while our retail segment had stagnated. While we saw a major inflow of new clients and OTC (Over The Counter) desks who partnered with us, at the same time we saw our retail business volumes go down.
Our history had taught us, that taking care of the retail client is the only way that a business can flourish and grow. Therefore, we have decided that 2020 will be the year of retail clients, and all of our energy and concentration will shift towards strengthening that particular segment. Mike Claussen who in past headed Retail Division of Allianz Digital joined us and will bring his expertise in servicing clients and their needs.
Major investments were made in creating an infrastructure to easily onboard and bring new clients. We have expanded our London Office, whose primary focus will be to service the retail sector. Zurich office will continue servicing OTC and Institutional Business and our Hong Kong Office will concentrate working with exchanges for liquidity and arbitrage facilitation.
We as a civilization are on the brink of crossing into the next generation, the Digital Generation. Allowing us to partner up with you to serve your needs, will guarantee you having a life long partner amongst uncharted waters which are yet to come. Our combined experience of over 80 years will help you rest assured that the best is yet to come.
I would like to hear what you have to say, and how you are being taken care of, feel free to contact me anytime.
Chief Executive Officer